Remote case manager for personal injury and workers’ comp firms
A dedicated case manager who keeps open cases moving: client updates, treatment and appointments, records and bills, deadlines and a clean file your attorneys can rely on.
Case manager
Full-time: 40 hours a week during your business hours.
- Personal injury and workers’ comp work
- Works for your firm alone
- In your case management system
- Spanish-English at no extra cost
No setup fee. Month-to-month, 30 days’ notice.
What they handle
The work between intake and resolution
Case managers carry the routine work of each file under your attorneys’ direction, and flag what needs a lawyer.
Client contact
Regular status calls and messages, in Spanish or English, so clients hear from your firm before they call it.
Treatment tracking
Keeps track of providers, appointments and treatment status, including medical-legal evaluations in workers’ comp files.
Records and bills
Requests medical records and bills, follows up until they arrive, and logs what came in.
Deadlines
Calendars appointments, hearings and deadlines you set, and reminds the right people in time.
Case review
Reviews incoming reports and documents and flags changes for the attorney: new diagnoses, work status, missing records.
The file
Keeps documents named, filed and complete in your system, ready for a demand or a settlement conference.
Who we look for
Organized, persistent and good with clients
Case management is follow-through. We recruit for people who keep lists, chase answers and explain things clearly.
- Case management or paralegal experience in injury or workers’ comp files
- Clear written and spoken English; Spanish when you need it
- Persistence with providers and records departments
- Accurate calendaring and file naming
- Judgment about what to escalate to an attorney
Systems they work in
Case managers work inside your case management system and calendar.
- Filevine
- CasePeer
- SmartAdvocate
- Litify
- Needles
- Clio
- MyCase
- EAMS (California workers’ comp)
What stays with your attorneys
- Advice to clients about their case or its value
- Negotiating settlements
- Strategy decisions
Questions about this role
What is the difference between a case manager and a paralegal?
A case manager keeps files moving: client contact, treatment, records, deadlines. A paralegal drafts and prepares documents for attorney review, such as discovery responses and record summaries. Many firms start with a case manager and add a paralegal as the caseload grows.
Can they talk to insurance adjusters and medical providers?
Yes, for routine matters your attorneys direct, such as claim numbers, records requests, appointment scheduling and status. Negotiation and anything that needs legal judgment stays with your attorneys.
Do they work in Spanish?
If you need it. Spanish-English case managers cost the same as English-only.
What is a case review specialist?
In workers’ comp firms, a case review specialist reads incoming medical reports and documents and summarizes changes for the attorney. It is priced the same as a case manager.
Tell us who you need. We’ll show you who’s available.
A short call covers the role, the hours, your software and your budget. You interview everyone before anyone starts, and you pay nothing until they do.