Questions firms ask before they hire
Straight answers on price, terms, staff and confidentiality. If yours isn’t here, call us.
Pricing and terms
How much does a remote legal staff member cost?
Full-time seats are $2,395 a month for a legal assistant or receptionist, $2,495 for a bilingual intake specialist, $2,895 for a case manager and $2,995–$3,395 for a paralegal. A part-time seat (80 hours a month) is $1,395. Full pricing.
Are there any fees besides the monthly price?
No setup, recruiting or placement fee. Optional evening or Saturday coverage is $200 a month per seat.
Is there a long-term contract?
No. Seats are month-to-month and end with 30 days’ notice.
Do you offer a free trial?
No. You interview before anyone starts, and if you end a placement within its first 30 days, we credit the unused part of that month.
What if a staff member isn’t working out?
We replace them at no charge, for as long as you are a client, and aim to have new candidates for you within five business days. Our guarantee.
Staff and roles
Which roles do you place?
Bilingual intake specialists, case managers, paralegals, legal assistants and legal receptionists, plus business roles such as executive assistants and bookkeepers. All roles.
Are your staff lawyers?
No. Every role is a non-lawyer role, supervised by your attorneys. Staff never give legal advice.
Does a staff member work only for my firm?
A full-time seat is dedicated to one firm, 40 hours a week during your business hours. A part-time seat is 80 hours a month.
Where are your staff located?
We recruit across Latin America, the Philippines and South Africa. Full-time staff work your business hours.
Do you have Spanish-speaking staff?
Yes. Every role is available Spanish-English bilingual, at the same price. Bilingual staff.
Hiring process
How does hiring work?
A short call about the role, a shortlist of screened candidates, interviews you run yourself, then a start date. How it works.
Do I get to interview candidates?
Yes, always, and at no cost. Nobody starts without your approval.
What software can they use?
Whatever your firm uses: your case management system, CRM, phone system, email and calendar, with logins you create.
Who manages them day to day?
You direct the work and your attorneys supervise it. We handle pay, scheduling, check-ins and any performance problem you raise.
Confidentiality
How is client information protected?
Staff work inside your systems with accounts you control, and can sign your firm’s confidentiality agreement before they start. Confidentiality and ethics.
Do we have to tell our clients?
It depends on your jurisdiction and the work involved. ABA Formal Opinion 08-451 discusses when client consent or disclosure is needed. Ask your ethics counsel.
Tell us who you need. We’ll show you who’s available.
A short call covers the role, the hours, your software and your budget. You interview everyone before anyone starts, and you pay nothing until they do.