The roles we staff

Each seat is a dedicated person in a defined role, working for your firm alone. Every role is a non-lawyer role, supervised by your attorneys.

Also available

Firms also use us for business roles around the practice. These are priced on the call, because hours and experience vary more.

  • Executive assistant
  • Bookkeeper
  • Marketing assistant
  • Operations support
  • Billing specialist

Which role should you hire first?

Start where your firm is losing the most: cases, time or both. Answer three questions for a starting point, or read the short version below.

Find your starting seat

Where is your firm losing the most right now?
How often do your clients prefer Spanish?
How much help do you need?

Losing new clients

Calls go to voicemail, web leads wait hours, Spanish-speaking callers hang up. Start with a bilingual intake specialist.

Files stalling

Clients call for updates, records arrive late, deadlines get close. Start with a case manager.

Attorneys doing admin

Lawyers are scheduling, filing and drafting routine letters. Start with a legal assistant or paralegal.

Tell us who you need. We’ll show you who’s available.

A short call covers the role, the hours, your software and your budget. You interview everyone before anyone starts, and you pay nothing until they do.