If it isn’t working, we fix it at our cost
Two promises cover the risk of hiring someone you haven’t worked with before. Here they are in plain terms.
Free replacement, while you’re a client
If a staff member isn’t the right fit, at any point, tell us. We start a replacement search at no charge, and we aim to have new candidates in front of you within five business days. You interview and choose again, just like the first time.
- You tell usAt any point while you’re a client
- New candidatesOur target: within five business days
- You choose againInterviews cost nothing
Five business days is our target, not a guarantee of timing: some roles take longer to fill well.
First-month guarantee
If you end a placement within its first 30 days, we credit the unused part of that month to your account. You are not paying for time you didn’t want.
ExampleYou end a placement on day 12
The credit applies to the placement you end. Your written service agreement sets out the full terms.
The rest of the terms
Month-to-month
No long-term contract. End a seat with 30 days’ notice.
No setup fee
Recruiting, screening and interviews are included in the monthly price.
You approve everyone
Nobody starts, and no replacement starts, without your yes.
Why no free trial? You interview before anyone starts, and the first-month guarantee covers the first 30 days, so the risk is covered without asking anyone to work unpaid.
Tell us who you need. We’ll show you who’s available.
A short call covers the role, the hours, your software and your budget. You interview everyone before anyone starts, and you pay nothing until they do.